Privacy Policy

Effective Date: August 19, 2025

Rio Luna Tacos & Tequila (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, place an order online, join our rewards or mailing list, or interact with us in person or through third-party platforms.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing and delivery address, and payment details when placing an order, making a reservation, or purchasing gift cards.
  • Order & Transaction Data: Details of food and beverage purchases, payment history, and delivery preferences.
  • Website & Device Data: IP address, browser type, operating system, and browsing behavior through cookies and analytics tools.
  • Marketing Preferences: Your choices for receiving promotions, special offers, and updates.

2. How We Use Your Information

We use the information collected to:

  • Process orders, reservations, and gift card purchases.
  • Communicate with you about your order, promotions, or inquiries.
  • Improve our menu offerings, website, and customer experience.
  • Provide marketing and promotional content (with your consent).
  • Comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Online ordering platforms (e.g., DoorDash, Uber Eats, Grubhub), payment processors, and delivery services.
  • Marketing Tools: Email providers and advertising platforms to send offers and promotions.
  • Legal Authorities: If required by law, regulation, or to protect the rights and safety of our business, customers, or employees.

4. Cookies & Tracking

Our website may use cookies and similar technologies to enhance browsing, track website performance, and deliver personalized content. You can control cookies through your browser settings, but some features of the website may not function properly without them.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access and request a copy of the personal data we hold about you.
  • Request corrections or updates to your information.
  • Opt out of marketing emails or text messages at any time.
  • Request deletion of your personal information, subject to legal and operational requirements.

7. Third-Party Links

Our website may link to third-party services (such as delivery platforms or social media). We are not responsible for the privacy practices of these third parties. We encourage you to review their policies before sharing personal information.

8. Children’s Privacy

Our services are intended for individuals aged 13 and older. We do not knowingly collect personal information from children under 13.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate the latest version. Continued use of our services after changes means you accept the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Rio Luna Tacos & Tequila
4570 Bay Rd, Saginaw, MI
📞 (989) 799-1700